All the benefits of a hammock and the protection of a tent with the portability of a quad chair, the Mock ONE gives you comfort and relaxation anywhere and anytime.
Latest Updates from Our Project:
Shipping Update (Shark Farts!)
almost 5 years ago
– Wed, Jun 12, 2019 at 02:22:28 AM
Hi Friends and Founders,
It’s been quite a journey to get this far. Many of you have received your orders and are now out there loving the comfort and freedom to hammock practically anywhere. For others, you probably are wondering what the @#&*! is happening?
Well, we just learned today (two hours ago), that our fulfillment partners have totally dropped the ball. Apparently, they put two shipping labels on some of our products and can not figure out who should get what product. Without informing us, they tried to fix the problem and some of the backers received more than they ordered and some backers of received nothing. Ah, Shark Farts!
Hard to believe and lessons learned! Won’t be working with them again!
To fix this we are flying cross-country to our warehouse to get shipments organized and back on track. I guess if you want something done right you need to do it yourself! We will be there tomorrow and hope to be back on track by the end of the week.
We are letting all our backers know in full transparency what is going on because we want you to stay with us on this journey. It’s been a bit bumpy, but we can see the smooth sailing just around the corner.
If you have any further questions or concerns please contact us at [email protected].
- Republic of Durable Goods Team
The Mock ONE is here! Founder's Feedback and Need to Knows
almost 5 years ago
– Thu, Jun 06, 2019 at 03:06:06 AM
Hello Founders and Friends,
We are pleased to announce that after months of trials and tribulations the Mock ONEs are shipping to US backers now! You may have already received your order.
If you have not received your order by the middle of next week, or something is not correct, please reach out to us at [email protected]. There is a really super friendly person behind that email ready to help.
In your Mock ONE carry bag, we have included a Field Guide which walks through that basic steps of using your Mock ONE and Accessories. This a start point on your journeys with the Mock ONE.
Our awesome Founder community (you guys), after receiving their Mock ONEs, have been letting us know what their experiences have been like. There are a few things that our Founders have brought to our attention that we wanted to share.
Because of these great comments, we have compiled a list of solutions and information to make your experience with your Mock ONE the best!
Q1: What? I seem to have gotten something shipped incorrectly to me, or I didn’t receive everything I ordered.
It seems that in a haste to get these orders out to our backers, there have been a few mistakes in shipping (including not sending tracking emails - so sorry). Please reach out to us at [email protected] and let us know what happened so we can correct it. Please note, if you had multiple boxes shipped to you they may not arrive at the same time, and can be days apart from each other. Please wait till the middle of next week for everything to be delivered. International backers will receive your orders in a few more weeks (thanks for your patience).
Q2: I just want to make sure I’m setting up the Mock ONE correctly.
Q3: I can’t get the bars to connect together, or they are getting heavily scratched if I do.
A little scratching is normal. Due to a manufacturing process, we have found that some tubes have metal burs or rough edges on the inside of the receiver tube. This extra metal can block or heavily scratch the bars.
Here are a couple of self fixes to try:
BEST: Use a round metal file to file the inside of the bars smooth, particularly around the edge of the pinhole.
SECOND BEST: Use a metal nail file to file the inside smooth.
If neither of these work or you just don’t want to deal with it, please let us know at [email protected] and we will take care of it.
Q4: The hammock fabric seems tight, is it supposed to be this tight?
When you FIRST get your Mock ONE, the hammock fabric is tight. It takes a few uses to stretch it to its stable length, which will be a nice U-shape. You can speed up the process by putting some weight on the fabric and letting it sit there overnight. Something like a 40lb bag of softener salt, or kitty litter, or dog food would be perfect.
Q5: First time getting in, just want to make sure I’m doing it right.
Q6: I can't attach my Sun Shade
Some of the "nuts", or threads inside the end bars are not aligned totally straight, so the bolt gets bound and does not continue to go in. No worries, this is easy to fix. Screw the bolt into the end bar till it gets stuck, and just straighten out the bolt (you will be moving the "nut" inside the end tube a little). Continue to keep straightening/centering as needed as you screw it tight...and bingo it will straighten out!
Q7: I’m having trouble figuring out the Mock’Squito Net.
Trust us it’s easy once you have done it a couple of times.
Take out your Mock’ Squito Net and unroll it.
Set the fiberglass poles to the side. You will need these for the last step.
Locate the peaks and ridgeline of the net. This is the top of the net.
Located and unzip both the side panels completely.
Take off the Mock ONE End Bars and hammock fabric completely.
Locate the black fabric pass-through holes on the light gray fabric.
Pass the ends of the frame bars through the black fabric pass-through holes to the inside of the net. Only ends for the frame bars should be inside the net.
From inside the net re-attach the Mock ONE End Bars to the frame.
Set the silver end of the Fiberglass rods through the small black fabric pass-through holes to the receiver holes in the Corner Brackets.
Set the round end of the Fiberglass rods into the receiver pockets in the Peaks
Get in your Mock ONE
Zip up the side panels.
Bugs are outside and you are all set inside.
Cheers!
Q8: I connected my Top Quilt to the frame and it looks WAY too tight.
The Top Quilt has been designed to stay in place by attaching to the frame in two places using the toggles on the foot pocket. These toggles can be pushed through holes located in the inside crook of the plastic bar ends.
When using the Under Quilt, the toggles in the middle of the Top Quilt connect to the elastic loop in the center of the Under Quilt. This holds the top and under quilts together to better trap in the heat.
Q9: Can I wash the Quilts?
You can either hand or machine wash your quilts. Just use gentle, non-detergent soap and go with your lightest settings on the machines. Dry on the low(est) heat (this critical - high heat could melt the fabrics).
The top and under quilts have a waterproof (DWR) finish, which can wear down over time, especially with washings, so we recommend not washing them too often.
They are both made with synthetic fill, so you know they are vegan, and standard high end sleeping bag materials. REI has a good page with details on how to best wash your Top and Under Quilts, with tips that I did not mention above, including how to restore your DWR coatings (when required).https://www.rei.com/learn/expert-advice/caring-sleeping-bag.html
Q10: Blargh! Nothing works and I’m not a chill as I thought I would be!
Make Happy is the first and only principle of the Republic of Durable Goods. We are here to make you 100% happy and correct whatever wrong has befallen your Mock ONE. If you are not stoked send a message to [email protected] and put BLARGH! in the subject line. This will and we will give you the highest priority possible. We call it the super-duper-gold-platinum-rewards-handy-dandy-lifetime-service plan.
Q11: Super Stoked! Everything was perfect and I’m chilling out in my Mock ONE. How do I leave a review?
If you had a great experience that you would like to share please visit Republic of Durable Goods and let others know about your experience.
Make Happy!
⚡Product is Shipping⚡
almost 5 years ago
– Sat, Jun 01, 2019 at 12:13:45 AM
Hello Friends and Founders,
The Mock ONE orders have started to ship, and some have already been delivered! Mock ONE season is starting!
You will soon be receiving (or have received) an email with your tracking information when your order is picked up by FedEx our warehouse in California. Follow this tracking until the order arrives at your door. Make happy!
Shipping 2500 pieces takes time. We have just received word from our warehouse that the FedEx process for delivering our pre-labeled orders is excruciatingly slow. Apparently, FedEx does not pick up large quantities of pre-labeled parcels in one day. The warehouse has to make reservations with FedEx for pick up with limited quantities at a time. So, with over 2500 orders to ship out, the shipping window will take longer than anticipated. We have been told that all US orders to be shipped out by the end of next week.
We know you are all anxiously awaiting your Mock ONEs, and can’t wait to get out there and find cool and amazing places to Mock! We anxiously await your feedback on the product, and hope you truly love the comfort and freedom of the Mock ONE Compact Freestanding Hammock.
Make Happy!
SUPER Update - The shipment is on the WATER!
almost 5 years ago
– Wed, May 01, 2019 at 12:42:34 AM
Hello friends, backers, and cool people!
First of all, thank you for your patience as spring has sprung and you still don’t have your Mock ONEs. We have just received an update and your products are ON THE SHIP in two large shipping containers. Production is complete! The packaging is complete! The logistics are complete! Now, all we need to do is wait for the ship to get here!
All the products are a ship headed to our distribution center in Los Angeles!! It will take three weeks on the water to get to the port of Long Beach, spend a couple of days to clear customs, and one short drive to the warehouse where it should be a very quick turn around to ship out to you. Good news is they are pre-labeled with FedEx shipping information, so as we receive them in the warehouse and we will hand them over to the carrier as fast as possible. So, we are looking at late May now (May 27-31) to get to your door.
Thanks again for your patience and perseverance, your Mock ONEs are coming soon!
🚣 MAKE HAPPY ⚡
Mock ONE - the good, bad, and ugly.
about 5 years ago
– Mon, Apr 08, 2019 at 02:08:19 AM
Hello friends, backers, and founders of the Republic of Durable Goods,
Just want to thank you again for backing the Mock ONE and helping to launch the Republic of Durable Goods. As we bring this product to market we’ve seen the good, the bad, and the ugly side of online retail. We’ve seen the GOOD side from our crowdfunding campaigns, with such a great response and support from our amazing Backers and Pre-orders (you, our Founders), seen the BAD side by dealing with production issues and shipping delays, and now we are seeing the UGLY side, being used as BAIT in a SCAM website.
But, we are more excited than ever to bring this amazing product to you! Below is the story of what’s been going on…
The completion of the production order has been taking the factory longer than expected, and we are now looking at late April/early May delivery. But it IS on the way. The factory is assembling the SETS and will be shipping to the warehouse within the next few days. These delays suck, and we really hate giving this news to our backers, but please understand that we are doing all we can to finish this production order and get the orders out to you! We want to get this product out as much as you want to be the first to use it! You WILL BE hanging out in your Mock ONE soon.
You may have seen OUR ads on Facebook and Instagram for a website selling our Compact Folding Hammock for a too-good-to-be-true price of $45. It is a SCAM! This website is NOT affiliated with us. They DO NOT have the one-and-only Mock ONE Compact Folding Hammock and are taking people’s money with NO INTENTION of fulfilling the order. They are RIPPING PEOPLE OFF! Look closely at the reviews - they are for another brand’s TREE hammock (the Mock ONE does not attach to trees). Try to contact the customer service - the delivery fails, it is a fake address. It is a scam.
We have been made aware of this SCAM website and have been doing all we can to stop these predators (stopped their FB and IG ads, filed a complaint with the F.T.C., sent Cease and Desist letters to every email and address attached to the website, and took down the linked videos so they can’t play our video), but they continue to “sell” our product on their site. With their ads shut down, we don’t expect the site to be around much longer. It will disappear and all the people that ordered the product will either report it to their credit card company as a fraudulent charge (best thing to do), just forget about it and lose their money, or come to us demanding the product that they ordered. Not cool. But we will deal.
We are working our butts off to get the Mock ONE out to the market and Make Happy and there are SO MANY OBSTACLES! But, sometimes the best views come after the most difficult paths. Thanks for believing in us and backing the one-and-only Mock ONE Compact Folding Hammock. It will be in your hands soon, and we can’t wait to see where you will Mock!
